Drs Martin & Sue Allbright
'Blending an ancient medical approach of mind and body with modern health'
Classical Acupuncture
Every effort has been made to ensure that the information provided in this site is accurate. It is not the intention to mislead or misinform anyone.
Question 1. Are you filling this questionnaire for: 97% for yourself (71/74), 3 for child
Question 2. The name of the doctor you are seeing today: 100% for Dr Martin Allbright (74/74)
Question 3. Which of the following best describes why you came to see your doctor today? (Please tick all the boxes that apply)
a) To ask for advice 16
b) For acupuncture treatment for a specific problem 47
c) For acupuncture treatment for well-
d) For seasonal acupuncture treatment 3
e) For a Chinese pulse check up 4
f) Because of an on-
g) Because of a one off problem 1
h) Other (please give details) 2
Question 4. On a scale of 1 to 5, how important to your health and well-
Very Important 5. 82.4% (61/74)
Important 4. 16.2% (12/74)
Neutral 3. 1.3% (1/74)
Total score of 96.2% (356 points out of a possible 370)
Question 5 a. How long do you usually have to wait at the clinic for your appointment to begin?
5 minutes or less 75% (56/74) 5 points
6-
Total score 94% (351 points out of possible 370) 99% of patients were seen within 10 minutes.
Question 5 b. How do you rate this?
Excellent 74% (55/74) 5 points,
Very good 22% (16/74) 4 points,
Good 4% (3/74) 3 points
Total score 94% (348 points out of a possible 370)
Question 6. Thinking of times you have telephoned the clinic, how do you rate the following
a. How easy is it to get through to the clinic and speak or to leave a message for your practitioner?
Easy 4 points (73/74) 99%
Not so easy 3 points (1/60) 1%
Difficult in getting through 2 points (0/60) 0%
Total score 96.7% (232 points out of a possible 240)
b. How do you rate this?
Excellent 5 points 56/74 76%
Very good 4 points 14/74 19%
Good 3 points 3/74 4%
Fair 2 points 0%
Poor 1 point
Very poor 0 point
Total score 94% (418 points out of a possible 444)
c. When you telephone the clinic (normal working hours) How quickly do you get to speak to your doctor?
Immediately 6 points 4/74 5%
5-
30-
1-
That day 2 points 21/74 28%
Longer than a day 1 point 4/74 5%
Total score 94.5% were able to speak to the doctor that day
d. How do you rate this?
Excellent 6 points 27/74 36%
Very good 5 points 29/74 39%
Good 4 points 15/74 20%
Fair 3 points 2/74 3%
Poor 2 points
Very poor 1 point
Total score 84% (373 points out of 444)
Question 7. Please decide how strongly you agree or disagree with the following statements
a. I am confident that this doctor will keep information about me confidential
Strongly agree 5 points 72/74 and Agree 4 points 4/74 Total points 368 out of 370
Total score 99.45%
b. I am confident that this doctor is honest and trustworthy
Strongly agree 5 points 73/74 and Agree 4 points 1/61 Total points 369 out of 370
Total score 99.7%
Question 8. Thinking about your visit to your doctor today please inform us about how he/she was at each of the following:-
a. Being polite
Excellent 5 points, 70/74 total 420 points
Very good 4 points 4/74 total 20 points
Total score 99% (440 out of 444 points)
b. Making you feel at ease
Excellent 6 points, 68/74 total 408 points
Very good 5 points 6/74 total 30 points
Total score 98.6% (438 out of 444 points)
c. Listening to you
Excellent 6 points, 68/74 total 408 points
Very good 5 points 6/74 total 30 points
Total score 98.6% (438 out of 444 points)
d. Assessing your present state of health
Excellent 6 points, 67/74 total 402 points
Very good 5 points 6/74 total 30 points
Good 4 points 1/74 total 4 points
Total score 98% (436 out of 444 points)
e. Showing care and concern
Excellent 6 points, 68/74 total 408 points
Very good 5 points 6/74 total 30 points
Total score 98.6% (438 out of 444 points)
f. How well was the acupuncture needling performed?
Excellent 6 points, 69/74 total 414 points
Very good 5 points 4/74 total 20 points
Fair 3 points 2/74 total 6 points
Total score 98.6% (438 out of 444 points)
g. How well was the moxibustion performed?
Excellent 6 points, 47/52 total 282 points
Very good 5 points 5/52 total 25 points
Moxibustion not appropriate for 22 other people
Total score 98% (307 out of 312 points)
h. During the acupuncture and or moxibustion how well did they put you at ease?
Excellent 6 points, 69/74 total 414 points
Very good 5 points 5/74 total 25 points
Total score 99% (439 out of 444 points)
i. Providing time with you?
Excellent 6 points, 68/74 total 408 points
Very good 5 points 5/61 total 25 points
Good 4 points 1/74 total 4 points
Total score 98% (437 out of 444 points)
Question 10. I am confident about this doctor’s ability to provide care.
Total score 100% Yes 74/74 No 0/74
Question 11. I would be completely happy to see this doctor again.
Total score 99% Yes 73/74 No 1/74
In view of my age, the Covid epidemic and now working part time, I will not be doing another confidential patient survey. I was born in 1958 so I will leave you to work out my age!
Results of Confidential patient questionnaire November 2018