Drs Martin & Sue Allbright
'Blending an ancient medical approach of mind and body with modern health'
Classical Acupuncture
Every effort has been made to ensure that the information provided in this site is accurate. It is not the intention to mislead or misinform anyone.
Question 1. Are you filling this questionnaire for: 97% for yourself (59/61), 1 for spouse/partner and 1 for relative/friend
Question 2. The name of the doctor you are seeing today: 100% for Dr Martin Allbright (61/61)
Question 3. Which of the following best describes why you came to see your doctor today? (Please tick all the boxes that apply)
a) To ask for advice 7
b) Acupuncture treatment for a specific problem 36
c) Acupuncture treatment for well-
d) For seasonal acupuncture treatment 3
e) For a Chinese pulse check up 1
f) Because of an on-
g) Because of a one off problem 2
h) Other (please give details) 1
Question 4. On a scale of 1 to 5, how important to your health and well-
Very Important 5. 75% (46/61) Important 4. 23% (14/61) Neutral 3. 1.6% (1/61)
Total score of 95% (289 points out of a possible 305)
Question 5 a. How long do you usually have to wait at the clinic for your appointment to begin?
5 minutes or less 87% (53/61) 5 points
6-
Total score 97.3% (297 points out of possible 305) 100% were seen within 10 minutes.
Question 5 b. How do you rate this?
Excellent 70% (43/61) 5 points, Very good 26% (16/61) 4 points, Good 3% (2/61) 3 points
Total score 93.4% (285 points out of a possible 305)
Question 6. Thinking of times you have telephoned the clinic, how do you rate the following:-
6a. How easy is it to get through to the clinic and speak or to leave a message for your practitioner?
Easy 4 points (55/60) 92%
Not so easy 3 points (4/60) 67%
Difficult in getting through 2 points (2/60) 3.3%
Total score 96.7% (232 points out of a possible 240)
6b. How do you rate this?
Excellent 5 points 42/60 70%
Very good 4 points 12/60 20%
Good 3 points 3/60 5%
Fair 2 points 3/60 5%
Poor 1 point
Very poor 0 point
Total score 91% (273 points out of a possible 300)
6c. When you telephone the clinic (normal working hours) How quickly do you get to speak to your doctor?
Immediately 6 points 10/54 18.5%
5-
30-
1-
That day 2 points 12/54 22%
Longer than a day 1 point 3/54 5.5%
Total score 94.4% were able to speak to the doctor that day
6d. How do you rate this?
Excellent 6 points 20/54 37%
Very good 5 points 21/54 39%
Good 4 points 10/54 18.5%
Fair 3 points 3/54 5.5%
Poor 2 points
Very poor 1 point
Total score 85% (274 points out of 324)
Question 7. Please decide how strongly you agree or disagree with the following statements
7a. I am confident that this doctor will keep information about me confidential
Strongly agree 5 points 60/61 and Neutral 3 points 1/61 Total points 303 out of 305
Total score 99.3%
b. I am confident that this doctor is honest and trustworthy
Strongly agree 5 points 58/61 and Agree 4 points 3/61 Total points 302 out of 305
Total score 99%
Question 8. Thinking about your visit to your doctor today please inform us about how he/she was at each of the following:-
8a. Being polite
Excellent 5 points, 56/61 total 280 points
Very good 4 points 5/61 total 20 points
Total score 98% (300 out of 305 points)
8b. Making you feel at ease
Excellent 5 points, 52/61 total 260 points
Very good 4 points 9/61 total 36 points
Total score 97% (296 out of 305 points)
8c. Listening to you
Excellent 5 points, 50/61 total 250 points
Very good 4 points 11/61 total 44 points
Total score 96% (294 out of 305 points)
8d. Assessing your present state of health
Excellent 5 points, 52/61 total 260 points
Very good 4 points 9/61 total 36 points
Total score 97% (296 out of 305 points)
8e. Showing care and concern
Excellent 5 points, 52/61 total 260 points
Very good 4 points 9/61 total 36 points
Total score 97% (296 out of 305 points)
8f. How well was the acupuncture needling performed?
Excellent 5 points, 54/59 total 270 points
Very good 4 points 5/59 total 20 points
Total score 98% (290 out of 295 points)
8g. How well was the moxibustion performed?
Excellent 5 points, 21/23 total 105 points
Very good 4 points 2/23 total 8 points
Total score 98% (113 out of 115 points)
8h. During the acupuncture and or moxibustion how well did they put you at ease?
Excellent 5 points, 49/56 total 245 points
Very good 4 points 6/56 total 24 points
Good 3 points 1/56 total 3 points
Total score 97% (272 out of 280 points)
8i. Providing time with you?
Excellent 5 points, 54/61 total 270 points
Very good 4 points 6/61 total 24 points
Good 3 points 1/61 total 3 points
Total score 97% (297 out of 305 points)
Question 10. I am confident about this doctor’s ability to provide care.
Total score 100% Yes 61/61 No 0/61 (305 out of 305 points)
Question 11. I would be completely happy to see this doctor again.
Total score 100% Yes 61/61 No 0/61 (305 out of 305 points)
Follow up questionnaire due 2018
